Purchases, Packs & Refunds

Faultline offer and edition limit

Faultline packs cost USD $9.99 for seven randomized level-one digital cards. The lifetime series limit is 250,000 issued packs, including paid, promotional and complimentary packs. Active checkouts reserve supply; issued packs continue to count after refunds. Free previews do not count. The PSR charge is $9.99 USD per pack, with no additional PSR shipping or checkout fees. Any tax we are required to collect is included in that price. PayPal may separately offer currency conversion or apply fees under its terms; review its total before paying. Packs are one-time purchases without automatic renewal.

Season One is a separate, one-time USD $14.99 purchase for the premium track. The season page publishes its fixed 12-week UTC start and end dates before checkout becomes available. It is not a subscription and does not renew.

Season One cosmetic pass — offer version 2026-09-22

The Continuity Order has 50 levels: 12 free cosmetic rewards and 38 premium rewards. Premium includes access to reached premium tiers, including tiers reached before purchase. It never grants future tiers, gameplay cards, paid XP, or level skips. Preview the complete reward catalog and current season dates at psrgame.com/season before purchasing.

Each level requires 2,000 XP, for 100,000 XP total. Qualified live AI and multiplayer matches award 200 XP regardless of outcome. Each season week unlocks 7,000 match XP allowance; unused allowance accumulates. Each week also unlocks three persistent objectives: finish 5 qualified matches, finish 10 qualified matches, and win 3 qualified matches, each worth 1,000 XP. All unlocked unfinished objectives progress together. At most 10,000 total XP becomes available per season week; level 50 first becomes reachable in week 10.

A qualifying match lasts at least 90 seconds, with each human player taking at least three own turns and making at least six meaningful plays, activated abilities, or nonempty attack/block declarations. Aborts, early concessions and early AFK outcomes do not qualify; later concessions or timeouts can qualify after those conditions are met. Local practice is ineligible. CORE victory rewards remain independent of XP and rating eligibility.

At the season end, new pass purchases and XP stop. Reached, entitled rewards remain claimable afterward, and earned cosmetics remain available after the season. Claims do not automatically equip cosmetics. Premium refunds or payment reversals remove premium cosmetic access and reset affected equipment to defaults. Earned XP and gameplay cards are not removed by a cosmetic-pass reversal. Mandatory consumer rights and the refund process below still apply.

LAUNCH promotion

Enter LAUNCH at checkout to receive one free Faultline pack for every pack purchased in one qualifying order. Available to the first 25 verified player accounts that complete a purchase using the code, with places held by active checkouts. One redemption per customer; no promotional quantity cap, subject to remaining series supply and payment-provider limits. Direct Faultline purchases only; marketplace and season-pass purchases do not qualify. Cannot be combined with another purchase offer.

All paid and free packs arrive sealed with the same contents model and odds. Both the sealed packs and everything obtained from them are resellable. All issued packs count toward the lifetime series limit. A full refund or reversal applies to all paid and bonus packs linked to the order, under the existing marketplace protections for completed secondary purchases. Refunds do not reset LAUNCH eligibility. Partial refunds require support review and do not automatically change inventory.

A checkout reserves its packs and promotional place until it completes or PayPal confirms that it can no longer be paid. Closing the browser does not release a place. Resume an unfinished checkout from the shop. No additional payment is required to recover delivery after a successful capture.

Seven-card pack contents

Every Faultline pack contains three Common cards, two Rare cards, one Epic card, and one premium card. The premium card is Epic with 85% probability or Legendary with 15% probability. Each of the seven cards independently has a 5% chance to be Foil; otherwise it is Regular. Foil replaces the finish and does not add a card.

Definitions are sampled uniformly within each rarity, with replacement. Duplicates and commanders are possible. The set contains 95 Common, 73 Rare, 36 Epic, and 12 Legendary definitions. Basic energy cards are not paid pack slots. There is no pity counter, selection option, or duplicate protection in this model.

A pack has a 15% chance of containing one Legendary and approximately a 30.17% chance of containing at least one Foil. The chance of a Foil Legendary is 0.75% per pack. A specific Legendary has a 1.25% chance per pack across either finish. These are probabilities, not guarantees over any number of purchases. Each new pack is independent.

Levels, merging, and competitive play

Regular and Foil have identical gameplay at an equal level. Ranked uses actual owned levels; acquiring and merging eligible copies may increase competitive power. A free level-one starter does not promise equal power to every paid collection. A merge consumes compatible copies according to the displayed recipe; the interface must show the outcome before confirmation.

Payment and regional availability

PayPal is the selected payment provider. Purchase only if randomized digital packs may lawfully be purchased and used in your location. PayPal country coverage alone does not determine whether randomized digital packs can be sold in a location. Product restrictions may differ from free-play availability.

New PSR packs cost $9.99 USD each and may be purchased through official PayPal checkout or paid in the quoted equivalent of ETH, USDC, POL, BTC, or SOL. ETH, USDC, and POL use Ethereum mainnet; BTC uses Bitcoin and SOL uses Solana. Crypto purchase payments go directly to the designated PSR receive wallet, with no added marketplace fee. Network charges are separate. Sealed packs are delivered after confirmed payment. Player-to-player marketplace purchases use the supported crypto checkout in the Exchange. We do not request PayPal passwords, seed phrases, or private keys. The Marketplace Rules govern secondary sales.

Delivery and order problems

After verified completed payment, a sealed pack and purchase receipt are saved to your signed-in account. Opening the pack creates seven card copies once; replaying an opened receipt never rerolls them. Contact us if payment succeeds but the product is missing; do not repeatedly pay to retry delivery.

Refunds and mandatory consumer rights

For a duplicate charge, unauthorized transaction, failed delivery, defective content, cancellation, or refund request, contact admin@psrgame.com with your order reference and account email. Do not send full card details or your PayPal password. We will investigate and provide refunds or other remedies where required by law or the applicable offer. Refunds will ordinarily return through the original payment method.

Nothing in this policy removes statutory cancellation rights, rights concerning defective or misdescribed digital content, or payment-provider dispute rights. Where immediate digital delivery affects a statutory withdrawal right, the required express consent and acknowledgment must be obtained separately before delivery. Simply accepting general terms does not waive that right.

Disappointment with disclosed randomized contents does not by itself establish that the product is defective. This does not limit any cancellation or refund right that applies in your jurisdiction.